'Waiting for status information' in ROB RUN — what it means
The 'waiting for status information' screen means the client has asked for the state list and has not received an answer it can use. That can be Kefir's backend, Steam's session layer, or your own network — the order of checks matters.
Look at the player count
Six figures online means the backend is serving other people. Your handshake is failing locally, so skip straight to the client steps.
Full restart of Steam
Close Steam from the tray, wait ten seconds, reopen. Then launch from the library, not from a desktop shortcut.
Verify game files
Properties → Installed Files → Verify integrity. A partially downloaded patch is a classic cause of a stuck handshake.
Clear the session layer
Sign out of Steam, sign back in, and confirm you are on the account that owns the game. Region locks and account mismatches both present as this screen.
Network path
Disable VPN, switch DNS, then try a hotspot. If the hotspot works, the failure is upstream of your device.
Wait out a real incident
If the count collapsed and a service notice is fresh, the screen is accurate. Waiting is the correct action; reinstalling is not.
If all six steps fail while the player count stays healthy, the remaining suspects are an account-side restriction or a regional routing problem. Contact Kefir support with your UID — press Esc, it sits under your character name — and the exact timestamp of the failure.